Dental Computer Support from Advanced Automation

Why Advanced Automation, Inc.

Every minute lost to failing technology is lost opportunity in patient satisfaction, productivity and furthering your practice’s bottom line. Don’t put your practice’s success at risk by stretching your staff’s IT capabilities and network’s capacity – leave your networking needs to the trusted experts at Advanced Automation, Inc. AAI is committed to providing innovative and cost effective solutions that pay for themselves.

When you partner with Advanced Automation Inc you will:

Increase your ROI – through optimization of your existing dental and computer technology

Turbo-charge productivity – Dedicated support professionals means increased uptime for your practice and more efficiency with less effort

Benefit from technology that pays for itself – digital imaging solutions that dramatically cut labor and consumables costs

Get compliant with HIPAA Security Solutions – The HITECH Act and other new legislation have increased security standards substantially. AAI has the knowledge of the regulations necessary to keep you compliant and your patient’s PMI safe.

Gain Peace of Mind – knowing that AAI’s networking support program is watching over your network 24/7 – handling problems before the affect your business.

"I'm so happy with Advanced Automation that I'm at a loss for words. They listened to me, adapting technology solutions to my practice, and we came back better than ever."
- Leslie Hehir, DDS

“They came, and installed drive and new updates and it is perfect. No problems, no complaints, no mess, no lies, no excuses, on time.” Thank you
- Dr. Mike Parkoff

“I want to thank (you) for making sure the issues we faced in making the installation occur in the limited time frame we were working with were resolved so we were able to move forward as scheduled. (Advanced Automation) is AMAZING ...

- Michelle Ramer, Office Manager
Broward Dental Rejuvenation Center

Guaranteed Service Level and Warranty of Operability

When you partner with AAI for your network support solutions, we make the following commitments to your practice:

Guaranteed response time(call back time)

Non urgent (desktop or single user) issues – 4 hours M-F 8-6

Emergency (server or network) issues – 1 hour 24x7x365

Guaranteed on site response time (if on site visit required for resolution)

Non urgent (desktop or single user) issues – 72 hours M-F 8-6

Emergency (server or network) issues – 24 hrs M-F 8-6

24x7x365 Emergency paging service

On call technicians have pagers that will respond to an emergency service request 24 hours a day
No Emergency or Overtime Rate charges

Single instance resolutionon same (repeated) support issue

Warranty of operability for duration of Support Agreement

Outlook Web Access

Remote Web Workplace

VPN access

Online Backup operation

Network Printer(s) operability

Firewall Operability

Virus Free Network

Advanced Automation is a leader in dental computer support, dental software support and practice management software integration with locations throughout the Southeast.

Call us today at 800.942.4043

Why Advanced Automation, Inc.

When you partner with Advanced Automation Inc you will:

Guaranteed Service Level and Warranty of Operability