Complete Dental Practice Computer Support Services
AAI’s Dental Computer Support Services products and services DELIVER increased UPTIME - we GUARANTEE the results:
- Managed Support Services – proactive, around-the-clock service with a predictable, low monthly payment
- Maximized Network Uptime - guaranteed reduction of problems and downtime before they affect your practice
- Disaster Recovery and Practice Continuation Planning – Online Backup, dental software support, and HIPAA compliant disaster planning, prevention, and protection
- Dental IT Support & Practice Network Design – Ergonomic clinical design, project planning and implementation
- Web Marketing Solutions – Web Design, Hosting and Search Engine Optimization to improve your practice’s visibility on the internet.
- Customizable Support Plans – designed for your practice’s unique requirements
- On Demand Services - pay-as-you-go enterprise level, professional IT services without the cost
Dental IT Support Solutions that Empower Your Practice
Many dental practice owners and managers find it challenging to implement and maintain their networks while keeping up with the rapid changes in technology. Whether you want to keep network maintenance costs predictable, avoid problems from unreliable systems, communicate with your staff and patients more efficiently, or develop a HIPAA compliant plan for disaster recovery and business continuity, Advanced Automation, Inc. has a customizable solution for your practice. |
 |
The TechTrack Plans
MSP - Managed Services Plans
One Fixed, Low Monthly Payment covering all of your support needs
One of our Dental IT Support Consultants will design a comprehensive plan to address all of your computer software and hardware needs. Call 800-942-4043 or Click here for more information.
All inclusive Managed Services Plans include:
- Around-the-clock monitoring of your server and mission critical network services.
- Full System Daily Backup and Daily Verification of backup reports by a network specialist. Full System Restore included should you need to recover your data.
- Unlimited Remote Support
- Unlimited On-site Support for hardware repair
- Onsite Support for Network Updates and Staff Training
- Service Level Guarantee and Warranty of Operability
- Web Hosting and Content Updates
- Spam Filtering
TechTrack Advantage Service Plan ($299.00 per month)
- Active Monitoring (24x7) of Server and Network health
- Up to three (3) hours telephone IT support per month (a $390.00 value). Support time includes, but is not limited to: disaster recovery, remapping network drives, printer drivers, printer mapping, virus trouble-shooting, network trouble shooting, as well as limited user training.
- Priority Response Times for Dental IT Support helpdesk and on-site service
- Special service discounts at our lowest published rate for on-site support and additional telephone support.
TechTrack Plus Service Plan ($149.00 per month)
- Up to two (2) hours telephone technical support per month (a $260.00 value). Dental IT Support time includes, but is not limited to: disaster recovery, remapping network drives, printer drivers, printer mapping, virus trouble-shooting, network trouble shooting, as well as limited user training.
- Special service discounts at our lowest published rate
- Proactive Server Health Check: every month a tech will connect to your server to review your server’s health. This check includes all items in the server health check protocol, which may be updated periodically. This protocol currently includes:
- Check all event logs
- Check drives for appropriate free space
- Check Backup logs
- Check/Update anti-virus / anti-Spyware definitions
- Check/Update critical updates
- Check memory utilization
- Check RAID Status
- Check Server management SW alerts and logs
|
|
|
